Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact our support team.

• Personal Identifiers: Name, email address, phone number, and billing/shipping address.
• Payment Information: Credit card details, UPI ID, or other payment method details (processed securely via third-party gateways).
• Order Information: Products purchased, order history, and transaction IDs.
• Device & Usage Data: IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and manage your account.
• Send transactional emails (order confirmations, shipping updates).
• Respond to your comments, questions, and customer service requests.
• Send you promotional communications (only with your consent).
• Monitor and improve our website performance and user experience.
• Detect, investigate and prevent fraudulent transactions and other illegal activities.

Data Sharing & Disclosure

We may share your information with:

• Service Providers: Shipping couriers, payment processors, and email service providers who help us operate our business.
• Legal Requirements: Law enforcement or regulatory bodies where required by applicable law.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.

You can control your cookie preferences through your browser settings. Disabling cookies may affect some functionality of our website.

Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at info@vangyalo.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes your acceptance.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@vangyalo.com
• Phone: +00 123 456 789
• Address: N Spot Arcade, nearby Post Office, Thenkara, Mannarkkad, Keralam 678582